© 2025 Keks. All Rights Reserved.
This Privacy Policy outlines how Keks (“we,” “our,” or “us”) collects, uses, and discloses information from users of our Shopify app and website (keks.ai) (collectively, the “Service”). By using our Service, you consent to the collection and use of information as described in this policy.
We collect information necessary to provide and improve our Service, including:
Personal Information: When you install our app on your Shopify store, we collect personal information such as your name, email address, billing details, and Shopify store ID.
Usage Data: We automatically collect usage data, including actions taken on your store related to our recommendations, IP addresses, device information, browser type, and pages visited.
Customer Interactions: We collect anonymous and aggregated information about how customers interact with the Keks recommendations on your site, which helps us enhance the Service.
We use your information to:
- Operate, improve, and personalize the Service.
- Provide insights and analytics related to recommendation performance.
- Communicate with you about updates, support, and account management.
- Detect, prevent, and address technical issues.
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors that assist us with analytics, payment processing, data storage, and customer support.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
We retain your information as long as you use the Service, as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be deleted or anonymized.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at using the form at the bottom of this page.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
The Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Our Service may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, and significant changes will be communicated via email or a notice on our website.
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